The Critical Role of Content Moderation in the Digital Age
Content moderation has become a hot-button issue as more of our lives move online. Major social media platforms now have billions of users posting daily updates, photos, videos, and comments. Meanwhile, brands rely heavily on user-generated content (UGC) and digital engagement opportunities to market their products and services. With such a firehose of content, things are bound to get messy. Harmful, dangerous, explicit, and illegal material finds its way onto even the most benign forums and networks. Likewise, spreading misinformation threatens to undermine constructive dialogue and fracture communities. Platforms and publishers must recognize the vital need for content moderation. But…