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What Is a Presence Service? [Ultimate Guide]

What Is a Presence Service? [Ultimate Guide]

A presence service is a network service that displays information about users on the network. These services can also be implemented directly in the phone line. They are useful in small networks where many users share the same number and do not have the same email addresses. The user can choose to receive messages from a party in a different location or not receive messages at all. For these situations, a presence server may be a better option than using the phone. Business process centers and customer service departments can benefit from presence services. They eliminate time-wasting email and telephone…
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