What is a VOIP Phone?
Today, more and more companies are switching to cloud-based telephone exchanges. For most companies, it becomes a more flexible and cost-effective solution than a regular switch. They are also built to be integrated with case management systems, CRM systems, and other software. VoIP means Voice over Internet Protocol and is thus telephony over the Internet. You may have used the popular Skype service? Then VoIP is used. VoIP transmits analog telephone calls to digital signals transmitted over the Internet. But using VoIP allows you to keep your phone costs down as it usually means that international calls are completely free.…